Privacy Policy
This Privacy Policy describes how Posh Nails & Spa ("we," "us," or "our") collects, uses and protects your personal information when you visit our website at https://poshnailsspatuscaloosa.com/, book an appointment, sign up for our communications or visit our salon at 19 15th St, Tuscaloosa, AL 35401. By using our website or services, you agree to the practices described in this policy.
1. What Information We Collect
We collect the following types of information:
- Contact information: your name, phone number, email address and mailing address when you fill out a form, book an appointment or sign up for our SMS program.
- Appointment information: the services you request, appointment dates and times, and service preferences or notes you share with us.
- Communications: messages, inquiries and feedback you send us through our website forms, email, phone or text message.
- Technical information: IP address, browser type, device type, pages visited and referring URLs, collected automatically through cookies and similar technologies when you browse our website.
2. How We Use Your Data
We use the information we collect to:
- Schedule, confirm and manage your appointments
- Respond to your questions, requests and feedback
- Send appointment confirmations, reminders and follow-ups
- Send promotional offers and updates when you have opted in to receive them
- Improve our website, services and customer experience
- Comply with legal obligations and protect our legal rights
3. SMS Opt-In Details
Program name: Posh Nails & Spa SMS Notifications.
Message types: appointment confirmations, appointment reminders, follow-up messages, customer care messages and promotional offers.
Message frequency: varies based on your appointments and interactions with us. You will typically receive messages related to your bookings, plus occasional promotional messages if you have opted in to marketing.
Opt-in methods: you may opt in to our SMS program by (a) submitting a form on our website with the SMS consent checkbox selected, (b) providing your phone number and verbal consent in person at our salon, or (c) texting us first at our business number.
Consent to receive SMS messages is not a condition of purchasing any goods or services. You can opt out at any time by replying STOP, or reply HELP for assistance. Message and data rates may apply.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to remember your preferences, understand how visitors use our site and improve site performance. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings, though some features of the website may not function properly if cookies are disabled. We may use analytics tools that collect aggregated, non-identifying information about site usage.
5. Data Security
We take reasonable measures to protect your personal information. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers. Any payment processing is handled by PCI-compliant payment processors, and we do not store full payment card numbers on our systems. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your User Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time (reply STOP to texts or use the unsubscribe link in emails)
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the details in the Contact Us section below.
7. Age Restriction
Our website, forms and SMS program are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information online from anyone under 18. If you believe a minor has provided us with personal information through our website or SMS program, please contact us and we will delete it. Salon services for children are provided in person only, with a parent or guardian present.
8. Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With service providers who help us operate our website, booking and communications (such as our website and messaging platform providers), who are bound to use your information only to provide services to us
- When required by law, court order or governmental regulation
- To protect the rights, property or safety of Posh Nails & Spa, our clients or others
- In connection with a business transfer such as a merger or sale, in which case you will be notified
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service itself.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Posh Nails & Spa
- 19 15th St, Tuscaloosa, AL 35401
- Phone: (659) 239-0063
- Email: [email protected]
- Hours: Monday to Saturday, 9:00 am to 7:00 pm. Closed Sunday.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.